Reset the Nebula Password
If you forget your Nebula portal login password and need to reset it, do the following:
1 In the Nebula portal Sign In page, click Forgot Password.
2 Enter your myZyxel account’s email address, and then click Send.
A reset password email has been sent notification appears.
3 Click the link in the Request Password Reset to Login Zyxel email.
4 The following screen appears. Click Reset Password.
5 Enter the New Password. Use a minimum of 8 characters, including 0–9 a–z A–Z `~!@#$%&*(_+-={}|[];'"./<> ?). Then click Continue.
6 You will be transferred to the myZyxel portal. Click Update password.
Change an Organization and/or Site Name