Renew an Expired License

An administrator account should have read and write (Full) access privilege to add or renew licenses for Nebula Devices in the organization. Go to Organization-wide > Configure > License & inventory to view the available (unused) licenses assigned to your organization.

In the example figure above, four kinds of licenses are available for assigning to your Nebula Device: Pro Pack 1MO / 1YR and Plus Pack 1MO / 1YR. Click any one of the license. For example, if you click Plus Pack 1YR, then only the two Plus Pack License Keys with 1-year validity will display in the table.

Select the check box and click Action. Then click Assign license. See License Activation Process for details on assigning a license to a Nebula Device.

If the expired Nebula Device is still in the organization after the grace period elapses, the organization automatically downgrades to the Base tier. See Organization License Grace Period for details on a Nebula Device entering the grace period and what actions you must take.