Getting Started
You can perform network management with the NCC using a web browser. Use a browser that supports HTML5, such as Microsoft Edge, Mozilla Firefox, or Google Chrome. The recommended browser is Google Chrome.
View the browser in full screen mode to display the NCC portal properly.
Connect Nebula Managed Devices
Connect your Nebula managed devices (such as the NAP102 or the NSW100-28P) to your local network. Your local network must have Internet access. See the corresponding Quick Start Guides for hardware connections.
Access the NCC Portal
Go to the NCC portal website.
1 Enter http://nebula.zyxel.com in a supported web browser. Click Get Started.
*The NCC requires a myZyxel account before you can register and manage Nebula Devices. Log into the NCC with your myZyxel account. Click Create account if you do not have a myZyxel account and create an account with your existing email address.
2 Enter the Email Address and Password, and then click Sign In.
*Click Try Demo to enter the Demo Site. The Demo Site allows you to explore the NCC Portal.
3 Click Go under Nebula Control Center to log in to NCC.
Alternatively, click Go under Nebula Orchestrator to go to the Nebula SD-WAN (Orchestrator) web portal to configure ZyWALL VPN devices. This is only available if you have purchased the SD-WAN license for Orchestrator Management.
Nebula SD-WAN (Orchestrator)
You can click Control Center to go back to the NCC platform.
4 Click Create organization to create a new organization. If this is the first time you have logged into NCC, proceed to step 10.
If you have more than one organization, click a row to select the organization you want to manage.
5 The NCC supports two-factor authentication (2FA) to add a second layer of security to your account. Click Manage account to enable Two-factor authentication on the following page. Otherwise, you can skip 2FA and go to step 10 directly.
6 Click Two-Factor Authentication and then click the switch to enable Two-Factor Authentication.
7 The following screen appear. Activate the two-step verification service using the Google Authenticator app or your email address. If you select Google Authenticator, install the app on your smartphone and scan the QR code on the NCC web screen to get a 6-digit one-time code. Then enter the code and click Verify to authenticate your identity.
 
Alternatively, click Email Verification to use your email to authenticate.
If you select Email Verification, an email is sent to your myZyxel account’s email address. Enter the code exactly as it appears in the email and click Verify.
8 Enter the verification code to get 10 backup codes, which help regain access to your account in case your smartphone is not available for 2FA the next time you need to log in again.
*If you generate a new set of backup codes, the old set will become inactive.
Write down or print out the backup codes for your account. You can enter the backup code on the NCC web page to authenticate your identity at the next login. Each code can only work once. Click Download to download the backup codes.
9 To re-log in Nebula after the Two-Factor Authentication is enabled. Go to Applications > Nebula and then enter a code to log in your Nebula account.
10 If this is the first time you have logged into NCC, the setup wizard welcome screen displays. You need to create your organization and sites, register Nebula Devices and associate them with a site. See Setup Wizard for how to use the wizard.