Administrators
Use this screen to view, manage and create administrator accounts for the specified organization. Click Organization-wide > Administrators to access this screen.
Organization-wide > Administrators
The following table describes the labels in this screen.
Label | Description |
|---|---|
Activation | Click this button to Activate/Deactivate the selected accounts. Then click Update. |
Force logout | Click this button to force the selected accounts to log out of the NCC. |
Delete | Click this button to remove the selected accounts. |
Search | Specify your desired filter criteria to filter the list of administrator accounts. |
administrators | This shows the number of administrator accounts in the list. |
Change owner | This button is only available if you are the organization owner. Click this button to transfer ownership of the organization to another user account. The new owner account must be an organization full administrator.  After transferring ownership, NCC performs the following actions: • Changes your account from organization owner to organization full administrator. • Transfers all Nebula Devices and licenses in the organization to the new owner. • Sends the new owner an email, notifying them of the change. |
Import | Click this button to create administrator accounts in bulk by importing a complete list of all new administrators in an Excel file.  |
Add | Click this button to create a new administrator account. See Create/Update Administrator. |
Name | This shows the name of the administrator account. |
Email address | This shows the email address of the administrator account. |
Merged privilege | This shows the final privilege the account has in the organization, when organization privileges configured on different screens are combined and prioritized. Organization privileges can be configured on the following screens; the highest privilege level takes priority: • MSP cross-org manage > Admins & teams > Admins • MSP cross-org manage > Admins & teams > Teams • Group-wide manage > Administrators • Organization-wide > Administrators For more information, see Administrator Privilege Priority. |
Privilege | This shows whether the administrator account has read-only, monitor-only, guest ambassador, or read and write (full) access to the organization and sites. Installer indicates that the administrator account can register Nebula Devices at a site. Owner indicates that the administrator account is the creator of the organization, who has full access to that organization and cannot be deleted by other administrators. Organization (Delegated) means that the administrator account has delegated owner privileges. This type of account can perform all of the same actions as the organization owner, except for the following: • Delete organization • Transfer organization ownership • Assign delegate owner privileges to an administrator account. |
Account status | This shows whether the administrator account has been validated (OK). It shows Deactivated if an administrator account has been created but cannot be used. This may happen since you can only have up to five active administrator account on Nebula (free). |
Last access time | This shows the last date and time traffic was sent from the administrator account. |
Create date | This shows the date and time the administrator account was created. |
Status change date | This shows the last date and time the administrator account status was changed. |
 | Click this icon to display a greater or lesser number of configuration fields. |
Create/Update Administrator
In the Organization-wide > Administrator screen, click the Add button to create a new administrator account or double-click an existing account entry to modify the account settings.
Organization-wide > Administrator: Create/Update administrator
The following table describes the labels in this screen.
Label | Description |
|---|---|
Name | Enter a descriptive name for the administrator account. |
Email | Enter the email address of the administrator account, which is used to log into NCC. This field is read-only if you are editing an existing account. |
Organization access | Set the administrator account’s access to the organization. When an administrator account has read and write (Full) access, the administrator can create or delete other administrator accounts, create or delete a site, and add or renew licenses for Nebula Devices in the organization.  The administrator account you use to create an organization is the organization creator account that has full access to that organization. The organization creator account cannot be deleted by other organization administrators.If you select Read-only, the administrator account can be the organization administrator (that has no write access to the organization) and also be a site administrator. If you select None, the administrator account can only be a site administrator. |
Delegate owner’s authority | This setting is only available when Organization access is set to Full. Select this setting to grant delegate owner privileges to an organization full administrator account. An account with delegate owner privileges can perform all of the same actions as the organization owner, except for the following: • Delete organization • Transfer organization ownership • Assign delegate owner privileges to an administrator account. |
Activate | Select Yes to enable the account or No to temporarily disable the account. |
YES, I want to do it. | The check box displays only when an administrator that has full access to the organization selects No in the Activate field to disable his/her own account. After you select the check box and click Update admin, you lose administrator privileges and cannot manage the organization again. If you have other organizations created on your account, you can click and select another organization to manage in the MSP Portal screen. |
Site | This field is available only when you set the account’s organization access to Read-only or None. Select the site to which you want to set the account’s access. |
Privilege | This field is available only when you set the account’s organization access to Read-only or None. Set the administrator account’s access to the site. You can select from Read-only, Monitor-only, Guest Ambassador, Installer and Full (read and write). An administrator account that has Guest Ambassador access can create, remove or manage guest accounts using the Cloud authentication screen (see ). Installer access allows an administrator to register Nebula Devices at this site. |
Add | Click this button to create a new entry in order to configure the account’s access to another site. |
Close | Click this button to exit this screen without saving. |
Create admin/Update admin | Click this button to save your changes and close the screen. |