The Zyxel Nebula Control Center (NCC) is a cloud-based network management system that allows you to remotely manage and monitor Zyxel Nebula Mobile Routers, Access Points, Ethernet Switches, and Security Appliances. A Nebula Mobile Router is an LTE or NR cellular 5G indoor or outdoor router that can be managed by Nebula. You need to set up a myZyxel account in order to log into the NCC and manage your Nebula Devices, as discussed in Access the NCC Portal.

NCC feature support includes:

The following table describes the supported Nebula Devices.

A hybrid device can operate in either standalone or Nebula cloud management mode. When the hybrid device is in standalone mode, it can be configured and managed by the Web Configurator. When the hybrid device is in Nebula cloud management mode, it can be managed and provisioned by the Zyxel Nebula Control Center (NCC).

If you have an MSP license (as discussed in Overview), use the MSP menus for cross-organization management and branding.

A Managed Service Provider (MSP) network is a group of organizations that belong to the same organization administrator. With MSP, you can:

To manage by how Nebula Devices are deployed, use the Site-wide, Organization-wide and Group-wide menus.

In the NCC, a site is a group of Nebula-managed devices in the same network. An organization is a group of sites. A group is a collection of two or more organizations. To use the NCC to manage your Nebula Devices, each Nebula Device should be assigned to a site and the site must belong to an organization.

To manage by Nebula Device type, use the Security Router, Mobile Router, Firewall, Security Gateway, Switch or Access Point menus.

In the following example, Nebula managed devices, such as the NAP102 or the NSW100-28P, are deployed in two separate networks (Site A and Site B). With the NCC organization administrator account, you can remotely manage and monitor all Nebula Devices even when they are located at different places.

The following section describes license concepts in NCC. Licenses unlock additional features in NCC. This means you purchase a license, assign the license to a Nebula Device, and you can then use the service in the site or organization that the Nebula Device is in.

There are three categories of licenses in NCC:

The following table gives a summary of all licenses in NCC at the time of writing.

NCC features the following license tiers for organizations: Base, Plus, Professional.

The feature differences between the license tiers are listed below:

If a Professional or Plus license expires while assigned to a Nebula Device or you add an unlicensed Nebula Device to the organization, you have a 15-day grace period during which the organization’s license remains active. During the grace period, you must perform one of the following actions:

If the expired Nebula Device is still in the organization after the grace period elapses, the organization automatically downgrades to the Base tier.

The grace period status can be any of the following:

Each license has a validity period, for example: 6 months, 1 year, 2 years. After being activated, a license also has an expiry date, which is calculated as Activation Date + Validity Period. For example, if a 1-year license is activated on January 1st 2022, then its expiry date is January 1st 2023.

A bundled license is a license that is included when you purchase a Nebula Device. The bundled license is automatically assigned to the purchased Nebula Device when you add the Nebula Device to NCC.

A renewal license is a license purchased separately from a Nebula Device as a license key, from Zyxel or a third-party reseller. To assign a renewal license to a Nebula Device, go to Organization-wide > License & inventory > License and then click +Add. See License & Inventory Licenses Screen for more information.