Introduction
NCC Overview
MSP (Managed Services Provider) Portal
Sites, Organizations, and Groups
Mobile Router, Security Appliance, Switches, and Access Points
License Concept
Getting Started
Connect Nebula Managed Devices
Access the NCC Portal
NCC Portal Overview
Title Bar
Navigation Panel
Create Organization
Choose Organization
Cloud-Saving Mode
Setup Wizard
Setup Wizard
Step1: Run the Wizard
Step 2: Create an Organization and Site
Step 3: Add Your Nebula Devices
Step 4: Upgrade your Nebula Device Firmware
Step 5: Set up your WiFi Network
Step 6: Set up a Guest WiFi Network
Step 7: Set up the Deployment Method
Step 8: View the Summary
Step 9: Activate the Trial License(s)
Tutorials
Overview
Add a Nebula Device
Activate and Assign a License for a Nebula Device, Site, or Organization
Bundled License and Add-on License
License States
License Activation Process
Monitor a Site
Know What Licenses are Set to Expire in My Site or Organization
Renew an Expired License
Transfer Licenses
Select Transferable Licenses
Undo Assigning a License
Transfer a License to a Different Organization
Assign a License to a Nebula Device in the New Organization
Transfer a License to a Nebula Device in a New Organization
Reset the Nebula Password
Change an Organization and/or Site Name
Maintain Firmware
Assign an Administrator to Manage a Nebula Device
Transfer the Ownership of the Organization
Manage a Configuration Template
Create and Bind a Template Site/Setting
Duplicate and Import a Template Setting to a Site
Enable the Override Site-wide Configuration (Local Override) Feature
Activate an MSP License
Configure CNP/CNP Plus Security Services
Threat Protection
Application Visibility & Optimization
Delete an Organization
Remove All Nebula Devices
Transfer All Licenses
Delete All Sites
Delete All Administrators
Remove All Users
Delete the Organization
Remote Access VPN Setup
Create a VPN User
Enable the Remote Access VPN Rule for IPSec VPN Client
VPN Setup by the VPN Client
Import the VPN Configuration File
Open the VPN Tunnel
Set Up Two Factor Authentication to Bind the User Account
Check the Connection in Nebula by the Administrator
Route L2TP VPN Traffic
Resolve WiFi Connection Problems (for Nebula APs only)
Configure Voice VLAN (for Nebula Switches only)
Configure the Nebula Device Ports
Configure the Voice VLAN
Manage IPTV (for Nebula Switches only)
Set up the VLAN for IPTV
Define the Role of a Switch
Configure the Channel Profile and Naming
Enable IP Source Guard (for Nebula Switches only)
Set Up MAC Authentication With NCAS (for Nebula Switches only)
Set Up Dynamic VLAN With RADIUS (for Nebula Switches only)
Monitor Dynamic VLAN Using Event Logs (for Nebula Switches only)
Register a Nebula Device (mobile router) in Nebula
Using Collaborative Detection and Response (CDR)
Deploy With Nebula Native Mode (for Security Firewalls in Nebula)
Configure DHCP Domain Name (for Security Firewalls in Nebula)
Site-wide
Dashboard
Topology
Devices
Access Points
Switches
Security Router
Firewall
Security Gateway
Mobile Router
Map & Floor Plans
Clients
WiFi Aid
Applications Usage
Summary Report
Monitor
Containment List
Site Features Logs
Configure
WiFi SSID Settings
Alert Settings
Firmware Management
Cloud Authentication
Collaborative Detection & Response
Quarantine Interface Configuration
Site Settings
Access Point
Overview
Nebula Smart Mesh
Smart Mesh Network Topology
Monitor
Event Log
Vouchers
Wireless Health
Summary Report
Configure
SSID Advanced Settings
Captive Portal Customization
SSID Availability
Radio Settings
Traffic Shaping
Security Service
AP & Port Settings
Switch
Overview
Monitor
Event Log
Surveillance
Surveillance Port Details
IPTV Report
Summary Report
Configure
Switch Ports
ACL
IP & Routing
ONVIF Discovery
Advanced IGMP
Authentication
PoE Schedules
Switch Settings
Security Router
Overview
Monitor
Event Log
Threat Report
VPN Connections
Configure
Interface
Threat Management
Traffic Management
Firewall
Site-to-Site VPN
SSID Advanced Settings
Radio Settings
Router Settings
Firewall
Overview
Monitor
Clients
Event Log
VPN Connections
SecuReporter
Summary Report
Configure
Port
Interface
Routing
NAT
Site-to-Site VPN
Remote Access VPN
Security Policy
Security Service
Captive Portal
Authentication Method
Wireless
Firewall Settings
Security Gateway
Overview
Monitor
Event Log
VPN Connections
NSS Analysis Report
Summary Report
Configure
Interface Addressing
Link Aggregation Groups
Policy Route
Firewall
Security Service
Site-to-Site VPN
Remote Access VPN
Captive Portal
Network Access Method
Traffic Shaping
Gateway Settings
Mobile Router
Overview
Configuration
Configuration: Edit
Home Networking
Cellular IP Passthrough
Firmware Status
Map/Photo
Live Tools
WAN Status
Cellular Info
LAN Stations
WLAN Stations
Backup & Restore
Network Usage and Connectivity
Organization-wide
Overview
License & inventory
License & Inventory Overview Screen
Add Devices Screen
Firmware Upgrade Screen
Add Licenses Screen
Install Wizard
License & Inventory Devices Screen
License & Inventory Licenses Screen
License & Inventory Trial Screen
License & Inventory Change Log Screen
License & Inventory Purchase History Screen
Administrators
Organization-wide Manage
Organization Portal
Configuration Management
Configuration Templates
VPN Orchestrator
Security Profile Sync
Firmware Management
Cloud Authentication
Change Log
Organization Settings
Group-wide
Introduction
Creating a Group
Group-Wide Menu
Group Portal
Org-to-Org VPN
Configure Org-to-Org VPN
Org-to-Org VPN Example
Org-to-Org VPN Screen
Add Hub
Service
Inventory
Administrators
Create/Update Administrator
Change Log
Group Settings
MSP
Overview
MSP Portal
Cross-org synchronization
Cross-Org setting sync
Cross-Org site clone
Cross-org synchronization Screen
MSP Alert Templates
Alert Settings
Admins & Teams
Administrator Privilege Priority
Admins Screen
Create/Update Administrator
Teams Screen
Create/Update Team
Change Log
MSP Branding
Help
Online documents
Troubleshooting Tips
Firewall Information
Data Policy
Device Function Table
Support Forum
Support Request
Troubleshooting
Getting More Troubleshooting Help
NCC Live Chat
Introduction
Troubleshooting
Introduction
Introduction_MSPPortal
Introduction_GrpsORGsSites
Introduction_FirewallSwitchAP
Introduction_LicenseConcept
Introduction_LicenseConcept_LicenseSummary
Introduction_LicenseConcept_ORGLicenseTier
Introduction_LicenseConcept_ORGLicenseGracePeriod
Introduction_LicenseConcept_GeneralInfo
Introduction_GettingStarted
Introduction_NCCPortal
Introduction_MenuSummary
Introduction_Organization_Create
Introduction_Organization_Choose
Introduction_CloudSavingMode
SetupWizard
Tutorials
Tutorials_NebulaDevice_Add
Tutorials_NebulaDeviceSiteORG_License_ActivateAssign
Tutorials_Site_Monitor
Tutorials_SiteORG_License_KnowExpiration
Tutorials_License_Renew
Tutorials_License_Transfer
Tutorials_ORG_SiteName_Change
Tutorials_Firmware_Maintain
Tutorials_NebulaDevice_AssignAdmin
Tutorials_TransferORGOwner
Tutorials_ConfigurationTemplate_Manage
Tutorials_MSPLicense_Activate
Tutorials_CNPSecuritySvc_Enable
Tutorials_Organization_Delete
Tutorials_RemoteAccessVPN
Tutorials_RouteL2TP_VPNTraffic
Tutorials_ResolveWiFiConnectProblems
Tutorials_VoiceVLAN_Configure
Tutorials_IPTV_Manage
Tutorials_IPSourceGuard
Tutorials_MACAuthWithNCAS
Tutorials_DynamicVLANWithRADIUS
Tutorials_MonitorDynamicVLANUsingEventLog
Tutorials_RegisterMobileRouter
Tutorials_CDR
Tutorials_Deploy_NebulaNativeMode
Tutorials_DHCPDomainName
Tutorials_NCCPasswordReset
SiteWide_Monitor_Dashboard
SiteWide_Monitor_Topology
SiteWide_Devices
SiteWide_Devices_AccessPoint
SiteWide_Devices_AccessPoint_Details
SiteWide_Devices_Switch
SiteWide_Devices_Switch_Details
SiteWide_Devices_Switch_Details_PoE
SiteWide_Devices_Switch_Details_Port
SiteWide_Devices_SR
SiteWide_Devices_Firewall
SiteWide_Devices_SecurityGateway
SiteWide_Devices_MR
SiteWide_Map_FloorPlan
SiteWide_Client
SiteWide_WiFiClient_Details
SiteWide_Monitor_WiredClient_Details
SiteWide_Client_WiFiAid
SiteWide_ApplicationsUsage
SiteWide_SummaryReport
SiteWide_Monitor
SiteWide_Monitor_ContainmentList
SiteWide_Monitor_SiteFeatureLog
SiteWide_Configure
SiteWide_Configure_SSID
SiteWide_Configure_AlertSetting
SiteWide_Configure_FirmwareMgmt
SiteWide_Configure_CloudAuthentication
SiteWide_Configure_CloudAuthentication_User
SiteWide_Configure_CloudAuthentication_MAC
SiteWide_Configure_CloudAuthentication_DPPSK
SiteWide_Configure_CDR_Containment_Quarantine
SiteWide_Configure_SiteSetting
SiteWide_Configure_CDR
AP
AP_Monitor
AP_Monitor_EventLog
SiteWide_Monitor_AP_Voucher
SiteWide_Monitor_Voucher_Setting
SiteWide_Monitor_AP_WirelessHealth
SiteWide_Monitor_AP_SummaryReport
AP_Configure
SiteWide_Configure_AP_SSIDSettings
SiteWide_Configure_AP_CaptivePortal
SiteWide_Configure_AP_CaptivePortal_Edit
SiteWide_Configure_AP_SSIDAvailability
SiteWide_Configure_AP_RadioSettings
SiteWide_Configure_AP_TrafficShaping
SiteWide_Configure_AP_SecurityService
SiteWide_Configure_AP_AP_PortSettings
SiteWide_Configure_AP_AP_PortSettings_Edit
Switch
Switch_Monitor
SiteWide_Monitor_Switch_EventLog
SiteWide_Monitor_Switch_Surveillance
SiteWide_Monitor_Switch_Surveillance_PortDetails
SiteWide_Monitor_Switch_IPTVReport
SiteWide_Monitor_Switch_IPTVReport_EmailReport
SiteWide_Monitor_Switch_IPTVReport_ChannelInfo
SiteWide_Monitor_Switch_SummaryReport
Switch_Configure
SiteWide_Configure_Switch_SwitchPort
SiteWide_Configure_Switch_SwitchPort_Edit
SiteWide_Configure_Switch_ACL
SiteWide_Configure_Switch_IP_Routing
SiteWide_Configure_Switch_IP_Routing_IPInterface_Add
SiteWide_Configure_Switch_IP_Routing_StaticRoute
SiteWide_Configure_Switch_ONVIFDiscovery
SiteWide_Configure_Switch_AdvancedIGMP
SiteWide_Configure_Switch_AdvancedIGMP_IGMPFilteringProfile_Add
SiteWide_Configure_Switch_AdvancedIGMP_PortSettings
SiteWide_Configure_Switch_RADIUSPolicy
SiteWide_Configure_Switch_PoESchedule
SiteWide_Configure_Switch_PoESchedule_Create
SiteWide_Configure_Switch_SwitchSettings
SR
SiteWide_Monitor_SR
SiteWide_Monitor_SR_EventLog
SiteWide_Monitor_SR_ThreatReport
email report
SiteWide_Monitor_SR_VPNConnection
SiteWide_Configure_SR
SiteWide_Configure_SR_Interface
SiteWide_Configure_SR_Interface_WAN
SiteWide_Configure_SR_Interface_LAN
SiteWide_Configure_SR_ThreatMgmt
SiteWide_Configure_SR_TrafficMgmt
SiteWide_Configure_SR_Firewall
SiteWide_Configure_SR_SitetoSiteVPN
SiteWide_Configure_SR_SitetoSiteVPN_IPsecPolicy
SiteWide_Configure_SR_SSIDAdvSettings
SiteWide_Configure_SR_RadioSettings
SiteWide_Configure_SR_RouterSettings
Firewall
Firewall_Monitor
SiteWide_Monitor_Firewall_Client
SiteWide_Monitor_Firewall_EventLog
SiteWide_Monitor_Firewall_VPNConnection
SiteWide_Monitor_Firewall_SecuReporter
SiteWide_Monitor_Firewall_SummaryReport
Firewall_Configure
SiteWide_Configure_Firewall_Port
SiteWide_Configure_Firewall_Interface
SiteWide_Configure_Firewall_Interface_WAN
SiteWide_Configure_Firewall_Interface_LAN
SiteWide_Configure_Firewall_Interface_LAN_DHCPoption
SiteWide_Configure_Firewall_Routing_PolicyRoute
SiteWide_Configure_FirewallRouting_PolicyRoute_Add
SiteWide_Configure_Firewall_Routing_StaticRoute
SiteWide_Configure_Firewall_Routing_WANLoadBalancing
SiteWide_Configure_Firewall_NAT
SiteWide_Configure_Firewall_SitetoSiteVPN
SiteWide_Configure_Firewall_SitetoSiteVPN_IPsecPolicy
SiteWide_Configure_Firewall_RemoteAccessVPN
SiteWide_Configure_Firewall_RemoteAccessVPN_Policy
SiteWide_Configure_Firewall_SecurityPolicy
SiteWide_Configure_Firewall_ApplicationProfile
SiteWide_Configure_Firewall_ContentFilterProfile
SiteWide_Configure_Firewall_ScheduleProfile_Create
SiteWide_Configure_Firewall_SecurityService
SiteWide_Configure_Firewall_SecurityService_ContentFilter_Add
SiteWide_Configure_Firewall_SecurityService_ApplicationPatrol_Add
SiteWide_Configure_Firewall_CaptivePortal
SiteWide_Configure_Firewall_CaptivePortal_CustomTheme
SiteWide_Configure_Firewall_AuthenticationMethod
SiteWide_Configure_Firewall_Wireless
SiteWide_Configure_Firewall_FirewallSettings
SiteWide_Configure_Firewall_FirewallSettings_DynamicDNS
SiteWide_Configure_Firewall_FirewallSettings_SIPALG
SiteWide_Configure_Firewall_FirewallSettings_Advanced
Gateway
SiteWide_Gateway_Monitor
SiteWide_Monitor_Gateway_EventLog
SiteWide_Monitor_Gateway_VPNConnection
SiteWide_Monitor_Gateway_NSSAnalysisReport
SiteWide_Monitor_Gateway_SummaryReport
SiteWide_Configure_Gateway
SiteWide_Configure_Gateway_InterfaceAddressing
SiteWide_Configure_Gateway_InterfaceAddressing_LocalLAN
SiteWide_Configure_Gateway_InterfaceAddressing_LAG
SiteWide_Configure_Gateway_InterfaceAddressing_LocalLAN_DHCP
SiteWide_Configure_Gateway_InterfaceAddressing_StaticRoute
SiteWide_Configure_Gateway_PolicyRoute
SiteWide_Configure_Gateway_PolicyRoute_Add
SiteWide_Configure_Gateway_Firewall
SiteWide_Configure_Gateway_Firewall_ApplicationPatrol
SiteWide_Configure_Gateway_Firewall_ScheduleProfile_Create
SiteWide_Configure_Gateway_SecurityService
SiteWide_Configure_Gateway_SitetoSiteVPN
SiteWide_Configure_Gateway_SitetoSiteVPN_IPSecPolicy
SiteWide_Configure_Gateway_RemoteAccessVPN
SiteWide_Configure_Gateway_CaptivePortal
SiteWide_Configure_Gateway_CaptivePortal_CustomTheme
SiteWide_Configure_Gateway_NetworkAccessMethod
SiteWide_Configure_Gateway_TrafficShaping
SiteWide_Configure_Gateway_GatewaySettings
SiteWide_Configure_Gateway_GatewaySettings_Advanced
MR
MR_Configuration
SiteWide_Devices_MR_Configuration_Edit
SiteWide_Devices_MR_Configuration_HomeNetworking
SiteWide_Devices_MR_Configure_CellularIPPassthrough
SiteWide_Devices_MR_Configuration_FirmwareStatus
SiteWide_Devices_MR_Map_Photo
SiteWide_Devices_MR_LiveTools
SiteWide_Devices_MR_LiveTools_WANStatus
SiteWide_Devices_MR_LiveTools_CellularInfo
SiteWide_Devices_MR_LiveTools_LANStations
SiteWide_Devices_MR_LiveTools_WLANStations
AP_Monitor_AccessPoint
SiteWide_Devices_MR_Backup_Restore
SiteWide_Devices_MR_NetworkUsage_Connectivity
Organization
Organization_License_Inventory
Organization_License_Inventory_AddDevice
Organization_License_Inventory_FWUpgrade
Organization_License_Inventory_AddLicense
Organization_License_Inventory_InstallWiz
Organization_License_Inventory_Device
Organization_License_Inventory_License
Organization_License_Inventory_Trial
Organization_License_Inventory_ChangeLog
Organization_License_Inventory_PurchaseHistory
Organization_Administrators
Organization_Administrator_Create
Organization_OrganizationManage
Organization_OrganizationManage_OrganizationPortal_Sites
Organization_OrganizationManage_OrganizationPortal_SiteTag
Organization_OrganizationManage_OrganizationPortal_Device
Organization_OrganizationManage_ConfigurationMgmt
Organization_OrganizationManage_ConfigurationTemplate
Organization_OrganizationManage_VPNOrchestrator
Organization_OrganizationManage_FirmwareMgmt
Organization_OrganizationManage_CloudAuthentication
Organization_OrganizationManage_CloudAuthentication_CreateUser
Organization_OrganizationManage_CloudAuthentication_MAC
Organization_OrganizationManage_CloudAuthentication_MAC_Create
Organization_OrganizationManage_CloudAuthentication_DPPSK
Organization_OrganizationManage_CloudAuthentication_DPPSK_Add
Organization_OrganizationManage_CloudAuthentication_DPPSK_BatchCreate
Organization_OrganizationManage_ChangeLog
Organization_OrganizationManage_OrganizationSettings
Organization_OrganizationManage_SecurityProfileSync
GroupWide
GroupWide_Group_Create
GroupWide_GroupWide_GroupPortal
GroupWide_GroupWideManage_OrgtoOrgVPN
GroupWide_GroupWideManage_Inventory
GroupWide_GroupWideManage_Administrator_Create
GroupWide_GroupWideManage_ChangeLog
GroupWide_GroupWideManage_GroupSettings
GroupWide_GroupWideManage_Administrators
MSP
MSP_MSPManage_Portal
MSP_MSPManage_Cross-orgSynchronization
MSP_MSPManage_MSPAlerts
MSP_MSPManage_MSPAlerts_Configure
MSP_MSPManage_Admins_Teams
MSP_MSPManage_Admins_Teams_Admins
MSP_MSPManage_Admins_Teams_Admins_Create
MSP_MSPManage_Admins_Teams_Teams
MSP_MSPManage_Admins_Teams_Teams_Create
MSP_MSPManage_ChangeLog
MSP_MSPManage_Branding
Help_OnlineDocuments
Help_SupportTools_TroubleshootingTips
Help_FirewallInformation
Help_DataPolicy
Help_DeviceFunctionTable
Help_SupportForum
Help_SupportRequest
Trouble